ACT Middlesbrough
Beaufort Nine Ltd has worked with Middlesbrough Council to develop an integrated care management system that would offer a one-stop service, including a new Front Door Team, to complex residents in the borough. Working across Adult Social Care, Finance and Public Health teams, the scope included Housing, Homelessness, Welfare Rights, Substance Use and Domestic Abuse.
Initially commissioned to complete an independent review and propose an action plan, the Council then extended the contract to lead on the revised proposal and deliver the service. This involved a re-structure of the teams, the management of a successful re-branding exercise, and the recruitment of and full handover to a Lead Officer to bring the work into business-as-usual.
ACT (Accessing Change Together) | Middlesbrough Council.
Suzanne Gale was then employed to complete a 3 year strategic review and improvement plan for the service, including a full health check of the case management system and the staffing structure.

London Borough of Hammersmith and Fulham - Transitions Team Development
Beaufort Nine Ltd worked with the authority to develop and implement a new Transitions Team for the Council, offering support for young people aged 16-25 moving from Children's to Adults services. With a wide scope, working across Learning Disabilities, Physical Disabilities, SEND, Mental Health, Care Leavers and Unaccompanied Minors, including those that fell under the threshold of statutory services, this was an exciting and far reaching project that required significant development leadership.
Working as part of the Senior Leadership Team, this piece of focused work was part of the wider Council's improvement plan and part of a long term Invest to Save programme to improve lifelong outcomes for young people with additional support needs, in line with the Local Area SEND Inspection plan and Preparing for Adulthood (PfA) Thematic Review criteria.
Resulting in the development of published pathways for the Local Offer, a revised referral process, formal shared decision making, and a new contracting and monitoring systems for high risk cases, this piece of work significantly improved the Council’s performance.



IESE - The Public Sector Transformation Partner
Suzanne Gale has worked with IESE since the development of the Care Funding Calculator (now CareCubed) in 2008, where she was the London regional lead and then the Project Manager for the national role out of the tool. Suzanne, and Beaufort Nine Ltd Associate Maria D’Souza, remain partners of IESE, having delivered critical friend input on a number of developments and currently working on a support package for Local Authorities negotiating packages as part of the SEND recommendations.
Social Care - IESE Local Government and Public Sector Consultants

Richmond and Wandsworth Councils
Beaufort Nine Ltd has had a long term relationship with Richmond and Wandsworth Councils.
The partnership has covered a number of work areas, initially leading on Value for Money reviews in Adult Social Care, Public Health and the 18-25 team. Beaufort Nine Ltd also supported the merge of the Councils’ Violence Against Women and Girls’ teams, working with the leads in each authority to develop a shared approach to the commissioning and delivery of services.
Due to the strong partnership and trust in delivery, Richmond and Wandsworth Councils called on Beaufort Nine Ltd to manage the social care element of Covid 19 funding, leading on applications for emergency funding and longer term planning to manage the sector as the care sector continued to face financial and staffing challenges.

Projects and Partnerships